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Frequently Asked Question
How to fix printer connection and printing problems in Windows
Last Updated 11 months ago
Here are some solutions for common printer issues that you can try if you're having trouble using your printer and want to try fixing it.
Step 1. Unplug and restart your printer
Power cycling your printer can occasionally fix the problem. After turning off and unplugging your printer, wait 30 seconds before plugging it back in and turning it back on.
Go to step 2 if your printer is still not working.
Step 2. Check cables or wireless connection
In case the printer status indicates "Printer in error state," there might be an issue with the printer itself. If the issue was not fixed by following these two steps, make sure the cover is closed and the paper is not jammed, and check the printer for low paper or ink.